.ccrm-agent{--agent-ink:#241c18;--agent-bordeaux:#7c2105;--agent-soft:#f5eee8;--agent-line:#dfd1c7;display:grid;gap:24px}.ccrm-agent-hero{position:relative;overflow:hidden;display:flex;align-items:flex-end;justify-content:space-between;gap:30px;padding:40px 44px;min-height:230px;color:#fff;background:linear-gradient(125deg,#211914 0%,#38261f 52%,#7c2105 150%);border:1px solid #2b211c;box-shadow:0 24px 60px rgba(47,28,19,.12)}.ccrm-agent-hero:before{content:"";position:absolute;inset:0;background:radial-gradient(circle at 85% 20%,rgba(255,255,255,.1),transparent 28%),linear-gradient(90deg,transparent 60%,rgba(255,255,255,.035));pointer-events:none}.ccrm-agent-hero>div:first-child{position:relative;z-index:1;max-width:780px}.ccrm-agent-hero p,.ccrm-agent-section-head p{margin:0 0 9px;color:#b64a25;font-size:12px;font-weight:800;letter-spacing:.19em;text-transform:uppercase}.ccrm-agent-hero p{color:#e9b8a5}.ccrm-agent-hero h1{margin:0 0 12px;font-family:Georgia,"Times New Roman",serif;font-size:48px;line-height:1;color:#fff}.ccrm-agent-hero>div>span{display:block;max-width:700px;color:rgba(255,255,255,.78);font-size:16px;line-height:1.65}.ccrm-agent-context{display:inline-flex;margin-top:20px;padding:8px 12px;border:1px solid rgba(255,255,255,.18);background:rgba(255,255,255,.06);font-size:12px;font-weight:600;color:#fff}.ccrm-agent-mark{position:relative;z-index:1;display:grid;place-items:center;width:112px;height:112px;flex:0 0 112px;border:1px solid rgba(255,255,255,.25);background:rgba(255,255,255,.05)}.ccrm-agent-mark span{font-family:Georgia,"Times New Roman",serif;font-size:56px;line-height:1}.ccrm-agent-mark small{font-size:10px;letter-spacing:.3em;text-indent:.3em}.ccrm-agent-presets,.ccrm-agent-console{border:1px solid var(--agent-line);background:#fff}.ccrm-agent-presets{padding:30px}.ccrm-agent-section-head{display:flex;align-items:flex-end;justify-content:space-between;gap:20px;margin-bottom:22px}.ccrm-agent-section-head h2{margin:0;font-family:Georgia,"Times New Roman",serif;font-size:30px;color:var(--agent-ink)}.ccrm-agent-section-head>span{padding:7px 10px;border:1px solid #d9c8bc;color:#775b4e;font-size:10px;font-weight:800;letter-spacing:.14em;text-transform:uppercase}.ccrm-agent-preset-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.ccrm-agent-preset{display:flex;align-items:flex-start;gap:14px;padding:18px;text-align:left;border:1px solid #e3d7ce;background:#fbf8f5;color:var(--agent-ink);cursor:pointer;transition:border-color .18s ease,transform .18s ease,box-shadow .18s ease}.ccrm-agent-preset:hover{border-color:#a34422;transform:translateY(-2px);box-shadow:0 12px 26px rgba(76,44,30,.08)}.ccrm-agent-preset>span{display:grid;place-items:center;width:30px;height:30px;flex:0 0 30px;border-radius:50%;background:#7c2105;color:#fff;font-size:10px;font-weight:800}.ccrm-agent-preset strong{display:block;margin:1px 0 6px;font-size:14px}.ccrm-agent-preset small{display:block;color:#75665e;font-size:12px;line-height:1.45}.ccrm-agent-console{overflow:hidden}.ccrm-agent-thread{display:grid;gap:18px;min-height:330px;max-height:720px;overflow:auto;padding:30px;background:linear-gradient(180deg,#f8f3ee 0,#fff 180px)}.ccrm-agent-welcome,.ccrm-agent-message--assistant{display:flex;align-items:flex-start;gap:14px;max-width:920px}.ccrm-agent-welcome>span,.ccrm-agent-message__avatar{display:grid;place-items:center;width:38px;height:38px;flex:0 0 38px;background:#7c2105;color:#fff;font-family:Georgia,"Times New Roman",serif;font-size:20px}.ccrm-agent-welcome div,.ccrm-agent-message__body{padding:19px 22px;border:1px solid #e0d3ca;background:#fff}.ccrm-agent-welcome strong{font-family:Georgia,"Times New Roman",serif;font-size:21px}.ccrm-agent-welcome p,.ccrm-agent-message__summary{margin:7px 0 0;color:#65564e;line-height:1.6}.ccrm-agent-message--user{display:flex;justify-content:flex-end}.ccrm-agent-message--user>div{max-width:680px;padding:14px 18px;background:#2e231e;color:#fff;line-height:1.55}.ccrm-agent-message__body{width:min(100%,880px)}.ccrm-agent-message__kicker{display:block;margin-bottom:5px;color:#9b3211;font-size:10px;font-weight:800;letter-spacing:.18em;text-transform:uppercase}.ccrm-agent-message__body h3{margin:0;font-family:Georgia,"Times New Roman",serif;font-size:26px;color:#241c18}.ccrm-agent-results{display:grid;gap:9px;margin-top:18px}.ccrm-agent-result{display:flex;align-items:center;justify-content:space-between;gap:18px;padding:15px 16px;border-left:3px solid #b5a69c;background:#f8f5f2}.ccrm-agent-result.is-attention{border-left-color:#dc8b22;background:#fff9ef}.ccrm-agent-result.is-urgent{border-left-color:#b92f23;background:#fff3f1}.ccrm-agent-result.is-positive{border-left-color:#3d8064;background:#f2f8f5}.ccrm-agent-result__content strong{display:block;font-size:14px}.ccrm-agent-result__content p{margin:4px 0;color:#5e5049;font-size:13px;line-height:1.5}.ccrm-agent-result__content small{color:#8b7569;font-size:11px}.ccrm-agent-result__link{flex:0 0 auto;padding:8px 11px;border:1px solid #a85335;color:#7c2105;font-size:11px;font-weight:800;text-decoration:none}.ccrm-agent-next{margin-top:18px;padding:15px 17px;border:1px solid #e3d8cf;background:#fff}.ccrm-agent-next>strong{font-size:12px;text-transform:uppercase;letter-spacing:.12em;color:#7c2105}.ccrm-agent-next ul{margin:8px 0 0;padding-left:18px}.ccrm-agent-next li{margin:4px 0;color:#5f524a;font-size:13px}.ccrm-agent-source{display:block;margin-top:12px;color:#9b8c83;font-size:10px}.ccrm-agent-form{padding:24px 30px 27px;border-top:1px solid #ded1c8;background:#fff}.ccrm-agent-form>label{display:block;margin-bottom:9px;color:#6d5548;font-size:11px;font-weight:800;letter-spacing:.12em;text-transform:uppercase}.ccrm-agent-form>div{display:flex;align-items:stretch;gap:12px}.ccrm-agent-form textarea{width:100%;min-height:82px;padding:14px 16px;resize:vertical;border:1px solid #cfbeb2;background:#fcfaf8;color:#2b211c;font:inherit;line-height:1.55}.ccrm-agent-form textarea:focus{outline:2px solid rgba(124,33,5,.12);border-color:#8d3517}.ccrm-agent-form button{min-width:210px}.ccrm-agent-form>small{display:block;margin-top:9px;color:#8d7c73;font-size:11px}.ccrm-agent-dots{display:inline-flex;gap:5px;margin-top:11px}.ccrm-agent-dots i{width:6px;height:6px;border-radius:50%;background:#9b3211;animation:ccrm-agent-dot 1s infinite ease-in-out}.ccrm-agent-dots i:nth-child(2){animation-delay:.15s}.ccrm-agent-dots i:nth-child(3){animation-delay:.3s}.ccrm-agent-message.is-error .ccrm-agent-message__avatar{background:#9f2b24}.ccrm-prospect-agent-link{display:inline-flex!important;align-items:center;padding:6px 9px!important;border:1px solid rgba(255,255,255,.24);color:#fff!important;text-decoration:none;font-size:11px!important;font-weight:700}.ccrm-prospect-agent-link:hover{background:rgba(255,255,255,.1)}@keyframes ccrm-agent-dot{0%,80%,100%{transform:translateY(0);opacity:.35}40%{transform:translateY(-4px);opacity:1}}@media(max-width:1180px){.ccrm-agent-preset-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:760px){.ccrm-agent-hero{padding:30px 24px;min-height:0}.ccrm-agent-hero h1{font-size:38px}.ccrm-agent-mark{display:none}.ccrm-agent-presets{padding:22px}.ccrm-agent-preset-grid{grid-template-columns:1fr}.ccrm-agent-section-head{align-items:flex-start;flex-direction:column}.ccrm-agent-thread{padding:20px}.ccrm-agent-form{padding:20px}.ccrm-agent-form>div{flex-direction:column}.ccrm-agent-form button{min-width:0}.ccrm-agent-result{align-items:flex-start;flex-direction:column}.ccrm-agent-result__link{align-self:flex-start}}

/* Cameron IA 3.8.1 — sélection explicite du prospect */
.ccrm-agent-context{align-items:center;gap:10px;flex-wrap:wrap}.ccrm-agent-context span{color:#fff}.ccrm-agent-context button{padding:0;border:0;background:transparent;color:#f2c6b5;font:inherit;font-size:11px;font-weight:800;text-decoration:underline;text-underline-offset:3px;cursor:pointer}.ccrm-agent-context button:hover{color:#fff}.ccrm-agent-preset em{display:inline-flex;margin-top:9px;padding:5px 8px;border:1px solid #dcc7bb;background:#fff;color:#7c2105;font-size:9px;font-style:normal;font-weight:800;letter-spacing:.08em;text-transform:uppercase}.ccrm-agent-picker[hidden]{display:none!important}.ccrm-agent-picker{position:fixed;z-index:100000;inset:0;display:grid;place-items:center;padding:24px}.ccrm-agent-picker__backdrop{position:absolute;inset:0;border:0;background:rgba(24,17,14,.72);backdrop-filter:blur(4px);cursor:default}.ccrm-agent-picker__dialog{position:relative;z-index:1;width:min(720px,100%);max-height:min(760px,calc(100vh - 48px));overflow:hidden;border:1px solid #d9c8bc;background:#fff;box-shadow:0 38px 100px rgba(22,13,9,.35)}.ccrm-agent-picker__dialog>header{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;padding:27px 30px 24px;color:#fff;background:linear-gradient(120deg,#261c18,#472a20 72%,#7c2105 145%)}.ccrm-agent-picker__dialog>header p{margin:0 0 6px;color:#e7b49f;font-size:10px;font-weight:800;letter-spacing:.17em;text-transform:uppercase}.ccrm-agent-picker__dialog>header h2{margin:0 0 7px;font-family:Georgia,"Times New Roman",serif;font-size:28px;line-height:1.15;color:#fff}.ccrm-agent-picker__dialog>header span{display:block;color:rgba(255,255,255,.72);font-size:13px;line-height:1.5}.ccrm-agent-picker__close{width:34px;height:34px;flex:0 0 34px;border:1px solid rgba(255,255,255,.22);background:rgba(255,255,255,.06);color:#fff;font-size:23px;line-height:1;cursor:pointer}.ccrm-agent-picker__close:hover{background:rgba(255,255,255,.14)}.ccrm-agent-picker__search{padding:23px 30px 18px;border-bottom:1px solid #e7ddd6;background:#fbf8f5}.ccrm-agent-picker__search label{display:block;margin-bottom:8px;color:#6d5548;font-size:10px;font-weight:800;letter-spacing:.12em;text-transform:uppercase}.ccrm-agent-picker__search input{width:100%;height:48px;padding:0 15px;border:1px solid #cfbeb2;background:#fff;color:#2b211c;font:inherit;font-size:14px}.ccrm-agent-picker__search input:focus{outline:3px solid rgba(124,33,5,.1);border-color:#8d3517}.ccrm-agent-picker__status{padding:12px 30px 8px;color:#8b7569;font-size:11px;font-weight:700}.ccrm-agent-picker__results{display:grid;gap:8px;max-height:430px;overflow:auto;padding:6px 30px 28px}.ccrm-agent-prospect-option{display:flex;align-items:center;justify-content:space-between;gap:20px;width:100%;padding:15px 16px;border:1px solid #e2d6ce;background:#fff;text-align:left;color:#2b211c;cursor:pointer;transition:border-color .16s ease,background .16s ease,transform .16s ease}.ccrm-agent-prospect-option:hover,.ccrm-agent-prospect-option:focus-visible{border-color:#9d4525;background:#fffaf7;transform:translateY(-1px);outline:0}.ccrm-agent-prospect-option__identity{display:flex;align-items:center;gap:13px;min-width:0}.ccrm-agent-prospect-option__avatar{display:grid;place-items:center;width:40px;height:40px;flex:0 0 40px;border-radius:50%;background:#efe2da;color:#7c2105;font-size:12px;font-weight:900;letter-spacing:.04em}.ccrm-agent-prospect-option__identity>div{min-width:0}.ccrm-agent-prospect-option__identity strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px}.ccrm-agent-prospect-option__identity small{display:block;margin-top:4px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:#806f66;font-size:11px}.ccrm-agent-prospect-option__status{display:flex;align-items:flex-end;flex-direction:column;gap:5px;flex:0 0 auto}.ccrm-agent-prospect-option__status>span{display:inline-flex;align-items:center;gap:6px;padding:5px 8px;border-radius:999px;font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.06em}.ccrm-agent-prospect-option__status>span:before{content:"";width:7px;height:7px;border-radius:50%;background:currentColor}.ccrm-agent-prospect-option__status>span.is-hot{background:#fbe8e6;color:#a82b21}.ccrm-agent-prospect-option__status>span.is-warm{background:#fff1dd;color:#b7680c}.ccrm-agent-prospect-option__status>span.is-cold{background:#e8f4ed;color:#33765a}.ccrm-agent-prospect-option__status small{max-width:170px;color:#8b7569;font-size:10px;text-align:right}.ccrm-agent-picker__loading,.ccrm-agent-picker__empty{padding:25px;border:1px dashed #dbcac0;background:#fbf8f5;color:#806f66;font-size:13px;text-align:center}.ccrm-agent-picker-open{overflow:hidden}@media(max-width:680px){.ccrm-agent-picker{padding:12px}.ccrm-agent-picker__dialog{max-height:calc(100vh - 24px)}.ccrm-agent-picker__dialog>header{padding:22px 20px}.ccrm-agent-picker__dialog>header h2{font-size:23px}.ccrm-agent-picker__search{padding:18px 20px 15px}.ccrm-agent-picker__status{padding:11px 20px 7px}.ccrm-agent-picker__results{padding:5px 20px 22px}.ccrm-agent-prospect-option{align-items:flex-start;flex-direction:column}.ccrm-agent-prospect-option__status{align-items:flex-start;flex-direction:row;flex-wrap:wrap}.ccrm-agent-prospect-option__status small{text-align:left}}
.ccrm-agent-context[hidden]{display:none!important}